Basic Return Guidelines
- ✅ Eligibility Verification: General merchandise supports return services on the premise that the items are kept in original usable status and free of man-made breakage, stain or alteration.
- ✅ Application Procedure: Users are required to submit return requests through official service channels and provide valid relevant proof for preliminary review.
- ✅ Subsequent Processing: After receiving and inspecting the returned goods completely, we will try our best to complete the follow-up settlement procedures in an orderly manner.
- ✅ Service Exclusion: Items with irreversible usage traces or incomplete matching accessories may not be applicable for return services.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.